Quality Assurance In Home Health Care

The term “quality assurance” means maintaining a high quality of health care by constantly measuring the effectiveness of the organizations that provide it. It may seem obvious, but the quality assurance is often overlooked in the home health care field.

We at Love Bug Care LLC take pride in ensuring quality care for each client. We treat each client as though they were a family member. If you are considering hiring home health care services, we have written down information that will illustrate why you should seek a provider who provides quality assurance in their home health care program and what questions to ask about home health care quality measures. As a home health care provider, we offer comfort and support to each client by ensuring that the quality of life is given.

1. Do your own research

The first step to ensure quality assurance would be to go through the services we provide. Research is key when it comes to home health care, and we insist that you focus on all aspects of quality.

Also, paying attention to detail is key, especially since it comes at the high cost of ensuring quality home health care services for you or your loved ones. It is crucial to have a healthy and open relationship with the caregiver. A good caregiver must be communicative, compassionate, intelligent, hard-working, and respectful.

2. Ask questions

After you have done your own research, it is now time to actually ask questions. Do not hesitate to do this, as it is vital to find out how apt a provider is for you. Ask them about the services they offer. How are their communication skills with each client? Are they able to provide specialized services? Etc. If they are unable to communicate with you properly, what are the chances that they will be able to communicate with a client? Inability to communicate with the client means that the provider is doomed from the start as who wants a provider that is not able to understand what and when a client needs help.

3. Ensure patient safety and effectiveness of care

Every person has different needs. With what does your loved one need help? Some people are looking for a companion who will also help with housekeeping. Others need a caregiver who can assist with complex medical equipment. Make sure the provider you hire is compatible with your loved one’s needs and requirements. A good home health care provider will sit down with you to form a proper plan on how to care for your loved one. This way, you will eliminate last-minute panic and frantic juggling of schedules to ensure your loved one is properly cared for.

4. Willingness to recommend service to friends and family

Even if the person you interviewed seemed fantastic, it’s still wise to do background checks and call all of their references. Ask how the person performed on the job, if they would hire that person again, and if they’d recommend the candidate for your job. Since older adults are at greater risk for fraud or abuse, it’s wise to check for a criminal record in all the states where the person has lived or been employed. Lastly, ensure that you are able to recommend the services to friends or family. If you don’t find yourself able to do so, then maybe it is time to step back and evaluate the situation a little more.

If you are looking for caregivers and home health aides in Houston, TX, reach out to us at Love Bug Care LLC. We are an affordable in-home service provider which assists individuals to enjoy a quality of life and independent lifestyles in the comfort and safety of their own homes. Our employees are all carefully screened, trained, and undergo criminal record checks. They all have current first aid/CPR and participate in an ongoing care-training program. Our screening process is based on hiring only those who we would have in our own home caring for our own family members. We offer services like companionship, respite, meal planning and preparation, outdoor activities, accompany to doctor visits, medication reminders, grocery shopping, errands, post-surgical assistance, etc. We offer our services to clients across Houston, Sugar Land, Pearland, Spring, Conroe, Katy, Navasota, Brenham, and the surrounding areas. To learn more about the services we offer, please click here. To get in touch with us, please click here.